Key Outsource Differentiators

Technology, domain expertise, and disciplined framework

360° Content Repository

Comprehensive Centralized Repository Gives Complete End to End Perspective

• Data stacked daily > 3 Years

• Autoloading and validations

• Security features allow greater MSR owner data access

• 360° view of servicer and investor data

Disciplined Framework

Uniform – Results-Driven Research and Issue Resolution Framework

• Dynamic decision paths reinforce critical thinking & scenario training

• Each decision path requires – Root Cause, Research & Resolution of Issue

Framework Generates Analyst and Management Hot Spot Identification

• Loan & pool level issue resolution to prevent aging

• Root cause trending permits permanent remediation

PMSI Methodology Results in Quality Loan Servicing Performance by Design

• Process level visibility

• Quantifiable impact

• The economic impact in beta

Controls

Extensive Implementation of Domain Expertise via Rules and Stored Procedures

• Auto portfolio and reconciliation balancing

• Foundation for plug free environment

• Transition & terminal event Meta Data